✈ WORLDWIDE SHIPPING ✈ 

FAQ

Here are some of the most common questions asked. If you have more questions contact us by email or WhatsApp we will be glad to help you.

Our items will travel carefully packaged to you thanks to DHL.

Our items will travel carefully packaged to you thanks to DHL.

Processing time: between 1 – 3 Business Days at most if chosen products are available.

All our mate gourds will look “clean” on the inside so there´s very little you should do before using them. Nevertheless you might prefare to cure your mate gourd the first time before using.

America: 5 – 7 Business Days
Europe: 7 – 10 Business Days
Rest of the world: 5 – 10 Business Days

You may want to use some used yerba mate. You put it on your gourd with some water and leave it all night.

You throw it away next day and clean your mate gourd with water.

You can repeat this process 1 or 2 days but it is optional.

Then you are ready to star using your mate gourd.

 

To preserve your jewelry’s beauty, shine and durability:

  • Avoid exposure to any chemicals or strong products, such as perfume and cosmetic products.
  • Remove your jewelry when bathing or swimming.
  • Avoid contact with chlorine, sand and saltwater.
  • Take them off before doing any exercise or physical activity to keep them away from extra knocks and sweat.
  • Do not wear them while sleeping to avoid accidental damage.
  • Store them in a clean, dry and cool place.
  • Avoid extreme temperatures and direct sunlight.
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